Accessibility

Park Lane Hotel New York (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.

 

We welcome feedback

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at frontoffice@parklanenewyork.com with a description of the issue you encountered and your contact information. Your experience matters to us.

Park Lane Hotel New York website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram.

 

Accessible Features and Amenities:

Park Lane Hotel New York is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

Property features:

Accessible public entrance.

The registration and concierge desk is 48” high. Guests who are unable to access the registration and concierge desk will receive personal assistance.

Accessible route from the public entrance to the registration area and accessible rooms.

Accessible elevator. Accessible route to the elevator from the public entrance, registration desk and rooms.

Accessible emergency exit.

Accessible public restroom.

Accessible route from parking area to the main entrance.

Accessible parking (valet only).

TTY for guest use.

Visual (strobe light) alarms.

Guest room televisions have closed captioning or closed captioning decoders are provided.

Accessible food and beverage outlets:

• Darling
• Rose Lane

Accessible route to food and beverage outlets from the public entrance and accessible rooms.

Accessible meeting and event facilities, and accessible route to all meeting and event facilities from the public entrance and accessible rooms.

Accessible business center. Accessible route to business center from the public entrance and accessible rooms.

Accessible exercise facilities, and accessible route to exercise facilities from the public entrance and accessible rooms.

Service animals are welcome at Park Lane Hotel New York.

TTY /TDD kit, telecommunication terminal, telephone amplifier, alarm clock with bed shaker available

door knock alert, ADA carrying case, phone strobe flasher, alarm monitor receiver available

Accessible Guest Rooms:

Accessible Park Lane King

• 1 King Bed
• Room with either roll-in shower or tub shower with grab bars
• TTY /TDD kit, telecommunication terminal, telephone amplifier, alarm clock with bed shaker available
• door knock alert, ADA carrying case, phone strobe flasher, alarm monitor receiver available

Accessible Park Lane Two Queen

• 2 Queen Beds
• Room with either roll-in shower or tub shower with grab bars
• TTY /TDD kit, telecommunication terminal, telephone amplifier, alarm clock with bed shaker available
• door knock alert, ADA carrying case, phone strobe flasher, alarm monitor receiver available

Accessible Park View Studio Suite

• 1 King Bed
• Room with either roll-in shower or tub shower with grab bars
• TTY /TDD kit, telecommunication terminal, telephone amplifier, alarm clock with bed shaker available
• door knock alert, ADA carrying case, phone strobe flasher, alarm monitor receiver available

Accessible City View King

• 1 King Bed
• Room with either roll-in shower or tub shower with grab bars
• TTY /TDD kit, telecommunication terminal, telephone amplifier, alarm clock with bed shaker available
• door knock alert, ADA carrying case, phone strobe flasher, alarm monitor receiver available

Accessible City View Two Queen

• 2 Queen Beds
• Room with either roll-in shower or tub shower with grab bars
• TTY /TDD kit, telecommunication terminal, telephone amplifier, alarm clock with bed shaker available
• door knock alert, ADA carrying case, phone strobe flasher, alarm monitor receiver available

Accessible Panoramic Park View Studio Suite

• 1 King Bed
• Room with either roll-in shower or tub shower with grab bars
• TTY /TDD kit, telecommunication terminal, telephone amplifier, alarm clock with bed shaker available
• door knock alert, ADA carrying case, phone strobe flasher, alarm monitor receiver available

Accessible City View One Bedroom Suite

• 1 King Bed
• Room with roll-in shower with grab bars
• TTY /TDD kit, telecommunication terminal, telephone amplifier, alarm clock with bed shaker available
• door knock alert, ADA carrying case, phone strobe flasher, alarm monitor receiver available

Accessible Meadow Suite Panoramic Park View One Bedroom Suite

• 1 King Bed
• Room with tub shower with grab bars
• TTY /TDD kit, telecommunication terminal, telephone amplifier, alarm clock with bed shaker available
• door knock alert, ADA carrying case, phone strobe flasher, alarm monitor receiver available

Accessible Conservatory Suite Panoramic Park View One Bedroom Suite

• 1 King Bed
• Room with roll-in shower with grab bars
• TTY /TDD kit, telecommunication terminal, telephone amplifier, alarm clock with bed shaker available
• door knock alert, ADA carrying case, phone strobe flasher, alarm monitor receiver available

 

The following details the ADA related specifications of our Hotel, Public Space, Rooms & Suites and more.

 

PUBLIC SPACES

Accessible Public Entrance:

• Entrance doors width: 34 inches
• Ramp width: N/A
• Pathway width: Greater than 60 feet
• Wheelchair maneuvering clearance: Greater than 60 feet
• Distance from parking: 20 feet
• Route from the public entrance to the registration area:
• Distance: 15 feet from North and 154 feet from South
• Pathway width: Greater than 60 inches
• Wheelchair maneuvering clearance: Greater than 60 inches

Accessible route to elevator:

• Distance to elevators from entrance (in feet): 68 feet on North side 120 feet from South
• Pathway width: Greater than 60 inches
• Distance to elevators from registration desk: 34 feet
• Pathway width: 73 inches
• Elevator’s measurements: 71 inches x 59 inches
• Width of the elevator doors: 40 inches
• Wheelchair maneuvering clearance: 73 inches

Accessible route from parking area to the main entrance:

• Distance to hotel entrance: 20 feet
• Distance to front desk: 188 feet
• Pathway width: Greater than 60 inches
• Pathway incline degree: N/A
• Wheelchair maneuvering clearance: Greater than 60 inches

Registration Desk:

• Desk height (in feet or inches): 50 inches
• Desk width (in feet or inches): 3 Desks at 72 inches
• Wheelchair accessible (Y/N): No
• Wheelchair maneuvering clearance: Greater than 60 inches

Accessible Concierge Desk:

• Desk height: N/A
• Desk width: N/A
• Wheelchair accessible (Y/N): N/A
• Wheelchair maneuvering clearance (in inches): N/A

Public Restrooms:

• Door width: N/A
• Toilet height: N/A
• Are there grab bars: N/A
• Stall size: N/A
• Stall maneuvering clearance: N/A
• Sink height – clearance – Is the pluming wrapped with insulation?: N/A
• Height of the mirror – Is it accessible height: N/A
• Are lavatory controls accessible: N/A
• Wheelchair maneuvering clearance: N/A

Food& Beverage, Meeting and Event Facilities, Business Center, Gym, Pool:

• Distance to public entrance: N/A
• Pathway width: N/A
• Distance to elevators: N/A
• Distance to bathrooms: N/A
• Restaurant entrance door width: N/A
• Table heights – clearance knees/toes: N/A
• Computer desk height – clearance knees/toes: 50 inches
• Computer desk width: 70 inches
• Water fountains accessible and the height (in inches): N/A
• Special Gym equipment: N/A
• Pool lifts: N/A
• Wheelchair maneuvering clearance: N/A
• List any visual impaired systems: N/A
• List any hearing-impaired system: N/A
• Any additional ADA information: N/A

Rooms & Suites

Accessible Two Queens

• Room Size: 423 square feet
• What type of key lock is on guest room door?: RFID with Lever
• Visual (strobe light) alarms (Y/N): Yes
• Braille signage throughout (Y/N): No
• Door width (in inches): The entrance doorway to the guest room provides at least 32 inches of clear width
• Bed type: This room has 2 Queen Beds
• Bed size: The bed size is approximately 60 inches x 80 inches
• Bed height: The bed height is approximately 22 inches
• Wheelchair maneuvering clearance: There is 30 inches of clearance width on the sides of the beds
• Clearance between beds: 36 inches
• Desk height and width and is there clearance for knee/toe: 30 inches x 60 inches, no knee clearance

Toilet & Sink: 

• Door width: The entrance doorway to the bathroom provides 26 1/2″ inches of clear width
• Height of toilet: The toilet seat is between 16 and 19 inches above the floor and has grab bars on the adjacent walls
• Toilet Grab Bars: Yes
• Height of sink – clearance – is the pluming wrapped with insulation?: The lavatory sink provides knee clearance of at least 30 inches wide, 32 inches tall and 17 inches deep, all of the under-sink plumbing is wrapped
• Height of the mirror (in inches off the floor) – Is it accessible height?: All wall mounted accessories and equipment are within 48 inches of the floor
• Are lavatory controls accessible?: Yes
• Wheelchair maneuvering clearance: 36 inches

Roll-in Shower: 

• Identify if Standard, Alternative or Transfer: Yes
• Is there a shower seat? If so, is it foldable or permanent: No
• Is there a detachable hand-held spray unit? (Y/N): Yes
• Are there grab bars? (Y/N): Yes

Tub: 

• Is there a seat? If so, is it a removable in-tub seat or permanent seat at the head: No
• Are there grab bars?: Yes
• Is there a detachable hand-held spray unit?: Yes

 

Accessible Kings

• Room Size: 335 square feet
• What type of key lock is on guest room door?: RFID with Lever
• Visual (strobe light) alarms (Y/N): Yes
• Braille signage throughout (Y/N): No
• Door width (in inches): The entrance doorway to the guest room provides at least 32 inches of clear width
• Bed type: This room has 1 King Bed
• Bed size: The bed size is approximately 76 inches x 80 inches
• Bed height: The bed height is approximately 22 inches
• Wheelchair maneuvering clearance: There is 30 inches of clearance width on the sides of the beds
• Clearance between beds: 36 inches
• Desk height and width and is there clearance for knee/toe: 30 inches x 60 inches, no knee clearance

Toilet & Sink: 

• Door width: The entrance doorway to the bathroom provides 26 1/2″ inches of clear width
• Height of toilet: The toilet seat is between 16 and 19 inches above the floor and has grab bars on the adjacent walls
• Toilet Grab Bars: Yes
• Height of sink – clearance – is the pluming wrapped with insulation?: The lavatory sink provides knee clearance of at least 30 inches wide, 32 inches tall and 17 inches deep, all of the under-sink plumbing is wrapped
• Height of the mirror (in inches off the floor) – Is it accessible height?: All wall mounted accessories and equipment are within 48 inches of the floor
• Are lavatory controls accessible?: Yes
• Wheelchair maneuvering clearance: 36 inches

Roll-in Shower: 

• Identify if Standard, Alternative or Transfer: Yes
• Is there a shower seat? If so, is it foldable or permanent: No
• Is there a detachable hand-held spray unit? (Y/N): Yes
• Are there grab bars? (Y/N): Yes

Tub: 

• Is there a seat? If so, is it a removable in-tub seat or permanent seat at the head: No
• Are there grab bars?: Yes
• Is there a detachable hand-held spray unit?: Yes

 

Accessible Studio Suites

• Room Size: 480 square feet
• What type of key lock is on guest room door?: RFID with Lever
• Visual (strobe light) alarms (Y/N): Yes
• Braille signage throughout (Y/N): No
• Door width (in inches): The entrance doorway to the guest room provides at least 32 inches of clear width
• Bed type: This room has 1 King bed
• Bed size: The bed size is approximately 76 inches x 80 inches
• Bed height: The bed height is approximately 22 inches
• Wheelchair maneuvering clearance: There is 30 inches of clearance width on the sides of the beds
• Clearance between beds: 36 inches
• Desk height and width and is there clearance for knee/toe: 30 inches x 60 inches, no knee clearance

Toilet & Sink: 

• Door width: The entrance doorway to the bathroom provides 26 1/2″ inches of clear width
• Height of toilet: The toilet seat is between 16 and 19 inches above the floor and has grab bars on the adjacent walls
• Toilet Grab Bars: Yes
• Height of sink – clearance – is the pluming wrapped with insulation?: The lavatory sink provides knee clearance of at least 30 inches wide, 32 inches tall and 17 inches deep, all of the under-sink plumbing is wrapped
• Height of the mirror (in inches off the floor) – Is it accessible height?: All wall mounted accessories and equipment are within 48 inches of the floor
• Are lavatory controls accessible?: Yes
• Wheelchair maneuvering clearance: 36 inches

Roll-in Shower: 

• Identify if Standard, Alternative or Transfer: Yes
• Is there a shower seat? If so, is it foldable or permanent: No
• Is there a detachable hand-held spray unit? (Y/N): Yes
• Are there grab bars? (Y/N): Yes

Tub: 

• Is there a seat? If so, is it a removable in-tub seat or permanent seat at the head: No
• Are there grab bars?: Yes
• Is there a detachable hand-held spray unit?: Yes

 

Accessible One bedroom Suites

• Room Size: 760 square feet
• What type of key lock is on guest room door?: RFID with Lever
• Visual (strobe light) alarms (Y/N): Yes
• Braille signage throughout (Y/N): No
• Door width (in inches): The entrance doorway to the guest room provides at least 32 inches of clear width
• Bed type: This room has 1 King bed
• Bed size: The bed size is approximately 76 inches x 80 inches
• Bed height: The bed height is approximately 22 inches
• Wheelchair maneuvering clearance: There is 30 inches of clearance width on the sides of the beds
• Clearance between beds: 36 inches
• Desk height and width and is there clearance for knee/toe: 30 inches x 60 inches, no knee clearance

Toilet & Sink: 

• Door width: The entrance doorway to the bathroom provides 26 1/2″ inches of clear width
• Height of toilet: The toilet seat is between 16 and 19 inches above the floor and has grab bars on the adjacent walls
• Toilet Grab Bars: Yes
• Height of sink – clearance – is the pluming wrapped with insulation?: The lavatory sink provides knee clearance of at least 30 inches wide, 32 inches tall and 17 inches deep, all of the under-sink plumbing is wrapped
• Height of the mirror (in inches off the floor) – Is it accessible height?: All wall mounted accessories and equipment are within 48 inches of the floor
• Are lavatory controls accessible?: Yes
• Wheelchair maneuvering clearance: 36 inches

Roll-in Shower: 

• Identify if Standard, Alternative or Transfer: Yes
• Is there a shower seat? If so, is it foldable or permanent: No
• Is there a detachable hand-held spray unit? (Y/N): Yes
• Are there grab bars? (Y/N): Yes