Contact | New York City Hotel

Contact The Park Lane Hotel - A New York Hotel.

Located on the south side of Central Park, Park Lane Hotel offers the ultimate in accommodations, service and amenities. Indulge in fine dining, plan elegant events, and simply relax at our New York City Hotel near Central Park.

Our iconic Hotel draws guests from all over the world, but it’s not just our well-appointed Guest Rooms and ideal location that attracts both business and leisure visitors—our service is the best you’ll find in the city, and our staff goes out of our way to ensure that every question is answered and need is met.

Whether you’re planning a special event searching for the perfect NYC venue, or you’re planning a visit and have a question about our Hotel’s policies, feel free to reach out to a helpful member of our staff who will be more than happy to help in any way possible.

Of course, you’re always welcome to reach us by phone, or you can use the form below to contact our New York City Hotel in Midtown Manhattan. 

The Park Lane Hotel
36 Central Park South
New York, New York 10019
212.371.4000

Use the following information to contact us:

At check-in, The Park Lane Hotel requires full payment, a matching credit card with accompanying identification. The Park Lane Hotel reserves the right to cancel reservations that do not secure full payment upon check in.

Please be advised that as of July 1, 2014, the Park Lane Hotel will only accept personal mail and packages delivered to the hotel for up to seven (7) days preceding your arrival. All packages that are not claimed during your stay will be returned to the original sender within seven (7) days after you check out. The Park Lane Hotel does not assume responsibility for packages that are received for guests whose reservations are canceled or not honored. We also do not accept packages for non-registered persons at the hotel. Additionally, the Park Lane will charge a $10.00 fee to cover the costs incurred for storage and delivery.

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